Open Play Store, click on your profile icon, and then click " Manage apps & device". You can check if you need to update Google Drive from the Play Store. If you have an outdated Google Drive version, then that can be the reason that the backup isn't working. Once the device restarts, try the WhatsApp backup again. Simply press the power key for few seconds until the power options show up. Sometimes a simple restart can fix things out. If the above quick checks do not resolve the backup issue, then there are multiple solutions that you can try to fix the problem, as follow: 1. Solutions for WhatsApp Backup to Google Drive Not Working You can shift between Wi-Fi and cellular connections to check if the data restore process works with any one of them.
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